Spa Etiquette

Maximize your overall relaxation and wellness experience during your visit to
Betty’s Bath & Day Spa using our spa etiquette tips.

Reservations

To make a reservation, please call 505.341.3456. We recommend a week's lead time to book an appointment. Please have your credit card or Betty’s gift certificate number on hand to guarantee your reservation. To streamline our ability to make reservations, we do not take reservations via email.

Appointment Time

Please arrive 15 minutes before your scheduled appointment time to begin your transition. If you need to cancel your appointment, we require 24-hours notice or we will have to charge you in full for your missed appointment.

Peace & Quiet

Betty’s team is fully focused on making you feel good with soothing treatments in a relaxing environment that rejuvenates the mind, body and soul. Achieving total relaxation requires an environment that is calm and peaceful—which is why “peace & quiet” is not only our mantra, it’s our official policy.

Accoutrements

We provide a robe, sandals, lock & key as you transition into the quiet tranquility of Betty’s. We have shower gellotion, shampoo/conditioner, and blow dryers in the locker rooms. If you need a comb or other personal toiletries, please bring them along.

Cell Phones

Please turn off your cell phone to ensure a quiet and tranquil atmosphere for yourself as well as other clients. To ensure the comfort of all guests, use of cellphones in the locker rooms and hot tub areas is prohibited.

The Betty’s Experience

We ask that you arrive approximately 15 minutes before your treatment to allow for an easy transition from the hustle & bustle of life into your relaxation & enjoyment of all aspects of Betty’s. Hydration is an important aspect of wellness. While at Betty’s we offer filtered water, and decaffeinated herbal tea to maintain the proper level of hydration throughout your time at Betty's. No smoking or alcohol consumption is allowed on the premises; no exceptions. For your safety, we reserve the right to ask you to leave or refuse services if you appear intoxicated.

Attire

Wear whatever you wish to Betty’s to feel relaxed and comfortable. Upon arrival you will receive a robe, sandals, lock & locker key. For your treatment, you should undress to your comfort level. Throughout your treatment, our therapists drape you with sheets and blankets to provide you with privacy at all times. 

Safety/Health

Check with your healthcare professional should you question the use of hot tubs, saunas or body treatments at Betty’s.

Minor Policy

Children under 16 years of age must be accompanied by a parent or guardian at all times. Children under the age of 16 must get a massage or spa treatment together with a parent or guardian in a double room, and are not allowed to receive a treatment by themselves. Children under the age of 16 must wear a bathing suit bottom or boxer briefs throughout the massage. Children over the age of 10 may receive a facial by themselves and parent/guardian must remain on the premises for the duration of the facial appointment.

Cancellations

If you must cancel your treatment, please be sure to give us 24-hour notice; otherwise, you will be charged full price for the treatment.

Gratuity

If you would like to show your appreciation for the quality of service provided by your therapist or esthetician, you may do so with cash or credit card when you pay for your service(s).

Payment Options

Betty’s accepts MasterCard, Visa, American Express, Discover, cash, personal checks with current information, and Betty’s Gift Certificates.